To work with the community in achieving and maintaining a better quality of life by providing professional guidance and coordination of all planning and development activities, and by fairly and consistently implementing the city's regulations and policies.
We are committed to providing prompt, accurate, consistent, and fair service in a friendly manner.
Further, we strive to consistently, fairly, and impartially regulate established community standards and quality of life issues as set forth by the city’s Code of Ordinances, with an emphasis on achieving voluntary code compliance through education, communication, and cooperation.
The staff of the Development Services Department - including the building official, code enforcement officer, and development services coordinator - is committed to providing exceptional customer service. This team is trained in both code administration and permitting processes and is available to assist citizens or business owners with questions or concerns throughout the permit process.
Many resources are available to the public; these include zoning maps, flood insurance rate maps (FIRM), and annexation maps. Feel free to stop in or contact Development Services staff during business hours.
More information regarding development and permitting can be found in Chapter 26 of the online version of the Cleveland Municipal Code.
The comprehensive Development Guide which discusses the development process in the city of Cleveland and answers many frequently asked questions is currently under improvement due to recent zoning changes and the changes in zoning map. If you have specific questions, please contact the office directly.