“Restoring Pride in our Community by Embracing Partnership”
This site is intended to inform you of some of the services and programs provided by your local law enforcement agency. The Cleveland Police Department is a full-service law enforcement agency and currently employs over 19 sworn police officers and over 12 civilian employees. The divisions of the department consist of the Administrative, Patrol, Detective, Communications, Warrant, and Animal Control. Each with owns uniqueness and dedication to the citizens of Cleveland. In addition, the Cleveland Police Department houses an exclusive state-of-the-art crime lab and a temporary detention facility.
It is the mission of the Cleveland Police Department to safeguard the lives and property by working in partnership with the community, to reduce the incidence of fear and crime, and to enhance public safety and trust with honor and integrity, while at all times conducting ourselves with the highest ethical standards to improve the quality of life.
In partnership with the community, we pledge to:
- Help build a strong infrastructure in our community
- Protect the constitutional rights of all people and preserving the peace
- Protect the lives and property of our fellow citizens and without prejudice enforce the law
- Combat crime both by preventing it and by aggressively pursuing criminals of the law
- Maintain a higher standard of integrity than is generally expected of others because so much is expected of us
- Value human life, respect the dignity of each individual, and render our services with courtesy and civility
Department Compliments and Complaints
The Cleveland Police Department is committed to providing quality and professional police services to all people and does not tolerate misconduct or wrongdoing on the part of its staff.
We take pride in delivering the best possible service to the citizen sof Cleveland and those that visit the City of Cleveland. If you have witnessed exceptional services, or actions by one of our members that you feel deserves to be recognized, please contact us with your compliment. If you believe that you have been subjected to police misconduct of any type, you are encouraged to report the incident to the Cleveland Police Department.
Compliments and Complaints may be reported in-person, over the phone, by mail, email, or fax; however pursuant to the Texas Government Code 614.022 complaints must be in writing and signed by the person making the complaint. Official Report of Complaint/Sworn Affidavit forms shall be provided by the Cleveland Police Department.
The Chief of Police will assign all submitted "Citizen Complaints" to a Captain of the department for review and or investigation conducted by the Captain. The Captain may designate a Patrol Sergeant or Detective Sergeant who is not subject of the complaint to further investigate the alleged misconduct, or violations of the department’s policies or procedures.
NOTE: The Cleveland Police Department will NOT investigate any complaint regarding the validity of a traffic citation, or the appropriateness of any charges filed in connection with a police investigation. The appropriate venue to dispute tickets/charges is the court of record that will be prosecuting the case.
Chief of Police