Utility Billing & Collection Department

6.2021 TRASH SERVICE RATE INCREASE

Functions

  • Perform utility billing.
  • Issue work orders regarding customer service. This consists of re-reads, turn-offs, taste and odor complaints, and other customer service related requests.
  • Maintain work order system, grease trap ordinance, and all required documentation for the Texas Commission on Environmental Quality, Texas Water Development Board, Environmental Protection Agency, Texas Department of Transportation, Texas Rural Water Association, and FEMA.
  • Bid contracts for several types of work and projects annually or on an as-needed basis. These projects include paving, storm debris, storm restoration, etc.

Staff

This department has four employees. The Public Works director and Public Works secretary are in this department.

Visit the Utility Billing section for more information.

View the 2022 Consumer Confidence Report (CCR) (PDF)