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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Utility Billing

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  • We currently accept Visa and Mastercard only. Please note that a 5% processing fee applies to all credit card transactions

    Utility Billing
  • Yes, you can download the PDF file, fill it out and bring it with you when you come into the Water department to set up service.
    Utility Billing
  • Garbage has to be out by 7:00 a.m. to be picked up. Frontier Waste Solutions runs until 7:00 p.m. the day of trash collection. Call Frontier Waste Solutions at 936-258-9035 if your garbage is not picked up and it was out by the time required.

    Utility Billing
  • You will need to contact Frontier Waste Solutions at 936-258-9035.

    Utility Billing
  • Yes you can download the Electronic Authorization Form from our website or pick one up in the Water Office at 907 E. Houston.
    Utility Billing
  • You can purchase Extra Household Service Stickers. City Hall will have them at the Utility Department Counter for $1.50 per sticker. 

    1-sticker for 1 bag of household trash.

    Utility Billing
  • Yes. Please put all household and yard waste in the cart each week.  You can also put yard waste during Bulk and Brush Service days.

    Utility Billing
  • You can put the limbs out with the Heavy/Bulk trash pickup at the end of each month. You get twelve (12) items per month.

    IMPORTANT! For the safety and protection of Waste Management employees and equipment, we do require that branches and tree trimmings be no greater than three inches (3") in diameter and be cut, tied and bundled in four-foot (4') lengths weighing no more than forty to fifty pounds (40-50lbs.)

    Utility Billing
  • Please report it to Frontier Waste Solutions at 936-258-9035. 

    Utility Billing
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