What is your cancellation policy?

Cancellations and/or other changes made to the contract must be submitted in writing to the Civic Center.  Verbal cancellations will not be eligible for refunds, if due.  The City of Cleveland will maintain 25% of the deposit at the time of the cancellations.  Cancellations less than thirty (30) days prior to the event will not be eligible for refund.  

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1. What do I have to do to book your facility?
2. What is the capacity?
3. What is included with my room rental?
4. What types of payments do you accept?
5. Is alcohol allowed at my event?
6. How long does it take to get my deposit back?
7. What is your cancellation policy?